Mission Accomplished! Sprint could not answer that question. So for now, I am going to follow my three steps above to set up Sprint call forwarding to Google Voice mail. If you want to feel my struggle, you can read the following old article that I wrote quite a few years ago.
It will be silent for just a second and then you will hear a beep and it will hang up on you. Google Voice has treated me well for the past few years. I love the features it offers, and all for free. I appreciate that calls made to my GV number are auto forwarded to my cell.
My mobile phone plan is on the Sprint network. The system and configuration worked well until last week when I changed my mobile plan. After the plan change, the GV configuration with Sprint was no longer working. I want you to hear my GV voicemail greeting. Again, not what I wanted. I removed my cell as a forwarding number from Google Voice desktop so that it was no longer a forwarding recipient of calls made to my GV number.
I did everything I could to disconnect Google Voice from Sprint and vice versa… simply trying to start fresh… as if I was a brand new user. Please contact Sprint for more details as to why this cannot be enabled. Clearly, Google tried and Sprint blocked it.
Google wants nothing more than to provide my voicemail services and snoop into my life for advertising… which is fine with me… but the point is that they would not have an interest in blocking the service. Seeing these error messages a number of times, no matter what I did to start clean, start fresh, I could not get anywhere.
I spent the good part of a day on the phone with multiple Sprint reps. I talked with them. I chatted with them directly on Facebook private messages. I chatted with them on their website chat system. Nobody could help me. And I got different answers from different people. When you pick up the phone, GV will say who's calling and give a menu of choices.
You can answer, send to voicemail, or send to voicemail and listen in. If you listen in, you have the option of picking up at any time. This is seriously handy when you don't recognize a number on caller ID or if family calls and you want to determine if they're going to hassle you for that loan or just inform you that the barbecue is at 10 on Saturday.
In addition to seeing voicemails and text messages on your mobile phone in the Google Voice app, you can also ask the service to send them to you via e-mail or forward the texts to the SMS inbox for any mobile phone connected to the service. E-mailed voicemail notifications include the audio as a downloadable element also available via the Google Voice page and an automatic transcription.
This is sometimes hilarious in its badness, but I find that I often don't even need to listen to the voicemail because the transcription gives me the gist. Just as with GMail, Google Voice also has a list of contacts. In fact, it's the same list. Within your contacts you can create Groups Family, Co-Workers, Friends are there by default which then allows you to get really detailed with how they can contact you. You can restrict the phones that ring when members of a group call, turn call screening on or off, and record a special voicemail greeting.
Check the full rate sheet here. There are many more cool features to Google Voice for all mobile phone users.
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